Our strategic priorities Innovate To drive growth and service excellence Integrate Our natural gas business, linked to our core markets Increase Our returns through efficiency and continued capital discipline The leading…
Good strategic progress Validation of refreshed strategy; investing to secure gas for our customers Simplified tariffs and improved reporting transparency in UK energy supply; new technologies to help customers take control of their…
Good strategic progress New North Sea gas fields on stream; 1.5bn organic capital expenditure across the Group 14bn of new gas supply contracts Acquired 25% stake in Bowland UK shale exploration licence Realised value through…
Competition & Markets Authority Inquiry Welcome an independent review to help rebuild trust Strong retail and wholesale competition Likely two year period of investment uncertainty Wide scope of reference required to look at drivers…
Working towards a transparent and affordable UK energy policy Detailed discussions with all stakeholders on energy costs and decarbonisation First supplier to reduce prices following Government changes to ECO programme No further…
Positioning the Group for the future Group-wide 500m cost reduction programme completed Downstream focus on improving core operations Cost control and selective capital investment upstream Strategic review of our gas-fired power…
Future growth drivers British Gas Innovative product offerings in British Gas and launched a number of new products Direct Energy Services potential and enhanced scale in B2B Centrica Energy Refocus investment spending and develop…
Building sustainable performance Help for vulnerable customers 380 million spent assisting 1.8 million low income customers in 2013 Community engagement Shelter partnership. Ignite social entrepreneurship Skills and training More…
Building sustainable performance Health & Safety Lost time injury frequency rate down by 45% Zero significant process safety events in 2013 Carbon reduction CO2 savings since 2010 equivalent to taking 668,000 cars off the road
Summary Good strategic progress, robust actions in place across the Group in a challenging environment Engaging with political stakeholders to help reduce uncertainty and restore investor confidence Strong cash flow and balance…
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