LIVE CAMERA ON INDIVIDUAL DIRECTORS AS THEY ARE INTRODUCED BY THE CHAIRMAN 4
LIVE CAMERA RICK HAYTHORNTHWAITE STARTS 5
Iain Conn Chief Executive
LIVE CAMERA IAIN CONN STARTS 7
Our purpose We are an energy and services company. Everything we do is focused on satisfying the changing needs of our customers. 8
Our strategy Long term shareholder value through returns and growth 3-5% per annum operating cash flow growth Growth focus on customer-facing businesses in five key areas: Energy Supply, Services, Connected Home, Distributed…
2015 operational performance Operating performance generally strong Slightly weaker safety performance Price responsiveness in UK energy supply Improved customer service levels, net promoter scores, complaints High levels of oil…
2015 financial performance Adjusted earnings down 4%, EPS 17.2p Operating profit in energy supply & services up 19% Operating cash flow of 2.25bn, up 2% Capital discipline Net debt down 9% to 4.7bn Exceptional items of 1.8bn…
2016 trading update Good progress against strategic priorities On track to deliver 2016 financial targets Net Debt end 1Q of 4.4bn Further improvements in customer metrics UK Home energy supply accounts down 1.5% as contracts…
Group priorities Safety, Compliance and Conduct Customer Satisfaction and Operational Excellence Cashflow Growth and Strategic Momentum Cost Efficiency and Simplification People and Building Capability 13
Safety, compliance & conduct 14
Customer satisfaction & operational excellence 15
Cash flow growth & strategic momentum Resilience in current environment 3-5% Tested Group at 35/bbl, 35p/th, 35/MWh Sources and uses of cash more than balanced Confident in delivery of 3-5% p.a. operating cash flow growth 2015…
Cost efficiency & simplification Further cost reductions in E&P Controllable costs 100m 200m Deliver 200 million of savings in 2016 2016 direct headcount reduced by around 3,000 5.0bn On track to deliver cost reduction 5 4.9bn…
People & building capability 18
Summary Long term shareholder value through returns and growth 2015 - resilient financial performance On track to deliver 2016 targets and expectations Sources and uses of cash more than balanced Confident in delivery of 3-5%…
LIVE CAMERA ON RICK HAYTHORNTHWAITE STARTS 20
RESOLUTIONS 1. Report and Accounts 2. Remuneration Report 3. Dividend 4. Election of Directors - Jeff Bell 5. Election of Directors - Mark Hodges 6. Re-election of Directors - Rick Haythornthwaite 7. Re-election of Directors - Iain Conn…
RESOLUTIONS 13. Re-election of Directors - Carlos Pascual 14. Re-election of Directors - Steve Pusey 15. Re-appointment of Auditors 16. Auditors remuneration 17. Political donations 18. Technical breach of borrowing limit 19. Authority to…
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ANNUAL GENERAL MEETING 18 APRIL 2016 Please put your completed Poll Card in one of the boxes on your way out of the meeting room. 24
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