Full-year results Twelve months ended 31st December 2012 Adrian Ringrose, Chief Executive Tim Haywood, Group Finance Director Capital Markets Update 27 th February 2013 30 April 2013
Who you will be meeting Adrian Ringrose Tim Haywood Chief Executive Group Finance Director Phil Clark Ian Hayes Business Development Operations Director Director George Franks Lord Adonis Managing Director Interserve…
Todays itinerary 2010-2015 development Adrian Ringrose . SustainAbilities Tim Haywood The healthcare market Phil Clark UK outsourcing and infrastructure Lord Adonis Support Services and Construction International George…
Outlook: 2010 versus 2012 2010 2012 2010 2012 Sustainable Sustainable Medium-term Medium-term medium-term medium-term growth rate growth rate margin trends margin trends Actual Outlook Actual Outlook Support Services 4% 4%…
Support Services UK: Development since 2010 Strategic developments: Revenue/contract Client/account growth development Organic expansion into criminal justice rehabilitation Inorganic expansion into welfare and health Support…
Support Services International: Development since 2010 Strategic developments: Revenue/contract Organic diversification into FM in UAE, development Qatar and Oman Inorganic expansion of training business (OTI) Organic diversification…
Construction UK: Development since 2010 Strategic developments: Revenue/contract Continued focus on regional businesses and development national frameworks Cost base focus Product and services development (BIM/Passivhaus/PodSolve)…
Construction International: Development since 2010 Strategic developments: Revenue/contract Cost base focus development Strengthened leadership Organic and inorganic expansion of interiors Selective contract up-scaling via JV…
Equipment Services: Development since 2010 Strategic developments: Global fleet management Capex restraint and increased transfers Flexible operating model Back-office off-shoring to high skill/low cost geographies Geographical…
Financial position Strong cash conversion (117%, 3 year rolling average) Disposed of the majority of our PFI portfolio for 179.5m realising significant latent value Materially reduced actuarial pension deficit from 224m to 95m…
Group-wide developments Developing the Interserve brand Driving greater sustainability Account management Talent management Learning and development Health and Safety
Summary We are delivering our aspiration by: Client & account development Good execution of contracts Accessing further growth markets Strong balance sheet Selective, accretive acquisitions (welfare, oil/gas, healthcare at home…
Tim Haywood
Sustainable performance commercial value Understanding and managing risk - technical, reputational Stewardship, resource scarcity, supply chain complexity, human capital management Improved reporting, better articulation of…
Strategic approach, fully integrated into the business Key differentiator in the way we do business going forward Ambitious commitment, take a leadership position Launched 21st March
What does mean A clear vision: to redefine the future for people and places Do the right thing, manage risks, realise opportunities Measure our impact on society and the environment Embed positive behaviour, achieve culture…
4 Capitals Measure our impact beyond traditional financial metrics: Natural resources, drinking water, breathable air, energy, raw materials Social connections, benefits, roles, networks, employment, trust, belonging, wellbeing,…
Market Growth in healthcare Legislation Regulation Compliance Enhanced Health & Social Monitor CQC Competition and Care Act 2012 Market Growth c.5-10% p.a CCGs Any Qualified Inspect and CSGs Provider regulate Enhanced NHS…
Market Segmentation- our areas of focus Established growing FM Market in non-clinical services Growing community market in clinical services Non Clinical Clinical 15bn Community 5bn FM Market 50bn 25bn 15bn Secondary…
Available Market to Interserve 2010 - 2015 2010 2013 2015 Non-Clinical 4.5bn 5bn 5.5bn Clinical 14bn 15bn 17bn
Market Share and Competitor Dynamics Clinical Community market growing opportunity for outsourcing Non-clinical market developing larger integrated packages Clinical Community Services Non-Clinical Services 2.3bn c.1b…
Interserve Strategy
Interserve Strategy Non Clinical Services 5bn Service Capability Relationship Synergies Health Market Understanding Infrastructure Community 20bn Services 15bn
Non-Clinical Services Leicester Project
Leicester Pathfinder Project The Client Primary & Community Secondary Community MENTAL AND CCG ACUTE COMMUNITY The Opportunity Leicester Health Collaborative Hard Services Estates Community Care Cleaning Management…
Our Commitment to Leicester 2013 2020 2013 2020 2013 2020 2013 2020 500,000m2 60% clinical care + 10% + 10% 380,500m2 Benchmark standards 36% for direct - 20% - 20% clinical care Estate Usage and Standards Costs…
Leicester Value Proposition 20% of Total Budget 1bn 20% of Property Man. Spend 250m Interserve Saving Total Spend 130m Property Non Clinical Transformation
Key features to our approach Aligned Commercials Complement Clinical not Compete Understanding Partner Approach Track records Guaranteed of delivery Savings Integrated Local Service Company Capability
Leicester Growth Opportunities Other local NHS NHS Property Services customers Nottingham NHS Trust Regional Government Leicester City Council customers Leicester County Council Southampton New NHS Frameworks Leeds across…
Clinical Services -
Clinical Market Major Competitors Community 15bn BUPA Home Health - 195m A24 Group - 56m Allied Healthcare Group - 166m Serco - 60m Secondary Primary
Paediatric Sector Market potential Advantage current capability Market Fragmentation 90% undertaken by NHS Over 30% revenue through paediatric cases Over 200 registered private suppliers Prime provider in London and South East No…
Advantage Customers and Services Revenue By Funding Type Revenue By Service Type 9% 35% 18% Health Insurance 55% Complex Private Client Palliative 73% 10% NHS Personal
Top 50 Packages by type of Care Spinal Cord Acquired Brian Injury Neurological Complex Care Cancer Dystrophy Sclerosis Tracheoctomy Cerebal Palsy Learning and Disability Epilepsy Autism Dysphasia Dementia Personal Care…
Advantage SWOT Specialism Current Competitor Growth Ease of Entry Rank Capability Strength Potential Paediatrics PPPP O PPPP PPP 1 Immunology PPPP O PPPP PP 2 Dementia PPPP OOO PPP PPPP 3 Renal PPP OO PPPP PPPP 4 Haematology PPP OO…
Geographical reach Head office Branches
Leicester Market opportunity for Advantage Leicester Annual Integrated Care Objectives Community Budget Above average infant mortality rates 75m 75m Paediatric Care Immunology Below average life Geriatric Renal expectancy 5m…
Summary Healthcare outsourcing is a growing market (5-10%) and has significant potential for more Community and estate management are fastest developing Advantage Healthcare well positioned to take advantage of the Community…
Questions
Lord Adonis UK Outsourcing and Infrastructure
Questions
Coffee Break
Construction and Support Services International: George Franks
Geographical Reach
Macro Economic Issues in the Middle East Oil and Gas price Population growth (2-6% vs UK 0.5%) Rapid urbanisation Arab Spring: Has resulted in an opening of the purse strings. Spend on housing, infrastructure, education & social…
Net profit by activity 2010 Actual 2012 Actual 2015 Support Services Support Services Support Services Construction Construction Construction
Net profit by geography 2010 Actual 2012 Actual 2015 K SA Oman Oman Oman UAE Qatar Qatar Qatar UAE
Middle East: West comparison More traditional procurement routes, but developing Power centralised and autocratic. Benign dictatorships. Company ownership and investment rules Low tax Labour drawn from most advantageous sources on…
Middle East businesses Construction International Support Services International 1981 Khansaheb Civil Engineering 2000 How United Services LLC (UAE) WLL (Qatar) 1981 Douglas OHI LLC (Oman) 2007 Madina Group WLL (Qatar) 1995…
Construction International Market still tight in all 3 countries of operation Strategy to hold our nerve, avoid diving in and taking low margin/high risk work, maintain capabilities and wait for the upturn. UAE looks set to recover…
Strategy Outcomes Construction (Sohar Court) Construction (Al Sukri) Civils (Sur IPP) Specialist (HSBC Fit-Out)
Strategy Outcomes Construction (Barzan) Spacemaker (Barzan) Bionest Specialist Div. (Commercial Law Court)
Support Services International: 2012 Two principal areas of operation, engineering and facilities services Expanded our reach acquisition of TOCO Grown our offering Shutdowns and increased customer base Senior team seconded in to…
Engineering - Oil Demand
Support Services International: 2015 Substantial investment: Total awarded value of oil and gas projects between 2010-2012 was 75bn. Total expected project award value 2013-2015 is 241bn.
Middle East oil and gas fields
Oil and Gas market value chain Value Chain Seismic / Decommis- Drilling Field Development Operations Reservoir sioning Reservois Oil Companies Project Drilling Management and Operations Engineering Main Contractors…
The Oman Construction Company (TOCO) acquisition Acquired for 40m: Interserve majority ownership, local partner with minority interest. Services: Onshore, engineering, procurement and Construction (EPC), Shutdowns and maintenance.…
TOCO Operations in Oman Mukhaizna Birba 65
New Oilfield Construction Services Contract On 02nd April 2013 The Oman Construction Co. LLC (TOCO) was awarded an Oilfield Construction Services Contract to provide Oilfield Construction Services in the North of Oman by one of the…
Support Services International Facilities Services market: Hard and soft services currently delivered through Khansaheb Group and How United Services. T/O Circa 13m p.a. We are demonstrating margin of 10%, and above, deliverable at…
Support Services Service Delivery Portfolio - Current/Future TFM Managing Hard FM Design + Estate Marine Catering Airport Reception, Educational Medical Discretio- LOCATIONS Agent (PPM + Call Consultancy Infrastruc- Services Systems…
Next Steps Development of the international business in the ME Sector UK UAE Oman Qatar KSA Construction Key = Established businesses Support Services Acquisitive Engineering = Test viability and market appetite Facilities…
Summary Recovery in construction is coming, maintain and position to take advantage. Construction will continue to be a major part of our business. Expansion of support services (engineering and facilities) a strategic priority to…
Equipment Services: Ian Hayes
Interserve Equipment Services Strategy RMD Kwikform H1 2012 Highlights Outcomes Disposal of PFI Assets Frontline public services (Justice, Welfare, Building Strong Core Health) businesses Future Workload Energy-from-waste…
Vision and Strategy We aspire to be the Best Formwork and Shoring Company in the World To manage a de-centralised portfolio of companies with a Divisional overlay that binds them together to: Operate accident free Live our values Be…
H1 2012 Note -Strategy Insert photo of ShroudHighlights / roof over Hotel in Abu Dhabi so i Outcomes can talk to how we add value as part of next slide Disposal of PFI Assets Frontline public services (Justice, Welfare, Building…
Drivers of the Business RMDk Value add Utilisation Margin Markets / competitors
Where we were in 2010 EBIT 14.4m Utilisation 33.5% Margin 10.3% European recession Costs / Equipment action End of large projects in UAE and before Arab spring Market contraction South Africa Growth expected Asia USA acquisition…
Where are we at end 2012 Revenue +19.7% EBIT 16.1m (+11.8%) Utilisation 44.3% (+32%) Transferred 41m of equipment in 2012 Saudi Arabia growth Reduced costs Europe Reorganised South Africa H2 2012 USA price growth New Territories,…
H1 2012 Insert Photo Strategy of ME /Highlights Saudi projectOutcomes Disposal of PFI Assets Frontline public services (Justice, Welfare, Building Strong Core Health) businesses Future Workload Energy-from-waste Growth…
H1 2012 Strategy Highlights Outcomes Disposal of PFI Assets Frontline public services (Justice, Welfare, Building Strong Core Health) businesses Future Workload Energy-from-waste Growth (Westbury/Glasgow/ Expand Peterborough)…
H1 2012 Insert Photo Strategy Australia project Highlights Outcomes Disposal of PFI Assets Frontline public services (Justice, Welfare, Building Strong Core Health) businesses Future Workload Energy-from-waste Growth…
H1 2012 Strategy Highlights Outcomes Disposal of PFI Assets Frontline public services (Justice, Welfare, Building Strong Core Health) businesses Future Workload Energy-from-waste Growth (Westbury/Glasgow/ Expand Peterborough)…
Outlook to end 2015 Margin range c.15% Utilisation range c.50% Growth in ME , Qatar and Saudi Arabia Australasia Far East growth offsets some reduction in Australia Modest recovery Europe USA pricing level growth Infrastructure sector…
Summary Building on client relationships and investing in new opportunities Optimising deployment of hire fleet equipment Improved Utilisation to c50% Pricing strength Medium term margin trend of 15%